MyFlorida.comMyFWC.comFlorida Fish and Wildlife Conservation Commission
MyFWC.comFlorida Fish and Wildlife Conservation Commision
Ask FWCFishingHunting Licenses Permits  

Site Map

Search

Provide Excellent Service

Providing the best possible service to the public and one another is essential to gathering the support we need to achieve our mission. These, in no order of priority, are our guides.

  1. Provide consistent, high-quality service to citizens.


    2. Click here for more information

     

  2. Be collaborative and respectful in interactions with fellow employees.


    3. Click here for more information


  3. Seek input from and listen to citizens; understand and try to meet their needs.
    Click here for more information

     

  4. Proactively engage stakeholders and management partners in planning and decision-making; strive to continuously inform affected parties of plans and actions.


  5. Work with all parties on issues in a fair and balanced way; create forums for dialogue and seek the middle ground. Focus on conflict resolution and collaboration. Click here for more information




  6. Partner with others.

    7. Click here for more information


  7. Communicate the reasons for our actions and state a consistent FWC point of view (speak with one voice). Click here for more information


  8. Continually improve agency processes, operations and cost-effectiveness.  Click here for more information

Measurement

We will measure progress on implementing this plan using an agency-level scorecard. This scorecard is under development and includes specific and measurable objectives for judging how well we’re doing on the end results of our actions.
Click for scorecard

"We will adopt
a landscape
approach."

Lady with binoculars

"We will seek
input from
citizens."

Fisherman with a net

Guy standing in a field

Our mission: Managing fish and wildlife resources for their long-term well-being and the benefit of people.